(patient no. 002)
High-end surgery cannot present itself like an ordinary practice.
The practice serves a high-income audience in Greater Vitória, in both aesthetic and functional surgery. The brand had to justify the price before the first consultation.
- Original monogram
- Stationery
- Signage
- Social media
(the course of treatment)
The Protocol applied to this patient.
The same five stages, intake to discharge, now with what actually happened inside each one.
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01_ intake
Listening first
- High-income audience in Greater Vitória
- Both aesthetic and functional surgery
- Two touchpoints that decide it: the practice and social media
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the turning point
02_ diagnosis
Skill the patient cannot assess
Someone choosing a facial surgeon does not judge technique, they read signals. Without those signals, a high-end practice looks like an ordinary one, and the price gets questioned before any conversation starts.
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03_ prescription
Authority without shouting
The brand DNA was set as technical authority, refinement, classic elegance and quiet seriousness. No shine, no promises. The brand had to look expensive without ever saying so.
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04_ treatment
A monogram that is a signature
The letters F and B were drawn in a single continuous line, as if written by hand. A signature is the most personal gesture there is in a doctor's office, and it turns the brand into something the surgeon signs rather than something he bought. Gold on deep brown places it in the register of a lasting object, not a trend.
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05_ discharge
Handed over with autonomy
- Brand in vertical, horizontal and symbol lockups
- Positive, negative and monochrome
- Stationery, signage and social templates
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The same signature works stamped on a two-centimetre sticker and on an eight-metre billboard. A monogram that only survives when it is large is not a monogram, it is a drawing.
(the system)
What was documented.
core palette
brand rules
(in use)
The brand in use.
Click any piece to enlarge.
(the door)
If your brand is not answering for you, we should talk.
The first consultation is on me.